You can return any merchandise that does not have 50% off and is not worn, unwashed or if it is defective at our store.or by mail. Returns made within 30 days of the order's shipping date will be refunded according to the original payment method. Returns made after 30 days after the shipping date are not refundable or redeemable. All items in discounts of 50% or more are final sale. So non-echeangable, non-refundable.

Return guidelines

1. See you with your package at Canada Post for the return trip.

2. Please include the slip of the original order and place it in the well sealed shipping package.

3. Be sure to remove or make any old shipping label on the package unreadable and place the postage tag on the package.

4. Simply place your package in a mailbox or at a Canada Post branch. No stamp required. If it is an exchange, contact us:

We will send you an email message when we have processed your return.



  1. All prices displayed on the online store are in Canadian dollars.
  2. All applicable taxes apply to your order under provincial and federal laws.


We need to collect personal information to make all of our transactions secure. In this regard, we are committed to keeping this information confidential under the various privacy laws.


  1. The carrier is the choice of DM2 Shop. As soon as the goods leave our business, it becomes the responsibility of the carrier and you must refer to the carrier for any damage, loss or theft.
  2. Delivery times: 3 to 10 business days from the time the order is processed by our offices
  3. Transportation times are approximate and not our responsibility.
  4. Free shipping across Canada with any purchase of $75 or more before taxes. If this amount is not reached, a $10 delivery fee applies.

The warranty is subject to the following limitations in addition to those imposed by applicable law. Any coverage under this warranty is void if any modification, change or alteration has been made to the product that is not specifically authorized in writing. Nidecker products are not covered by any verbal warranty.

Starting damage NOT covered by warranty:

Abrasion of the material due to normal wear.

Damage caused by the edge of the snowboard (including resting the edge of the board on the boot when using the chair lifts).

Scratches, chips and/or indentations in boots from bindings or other sources.

Damage caused by impacts such as rocks, stumps, rails, terrain, etc.

Any damage caused by, related to or resulting from modifications made after purchase and not authorized by Nidecker.

Graphical discoloration, discoloration or other cosmetic defects which do not affect performance.

Damage caused by improper assembly or adjustment of bindings.

Damage incurred during transport.

Damage caused by the use of solvents or adhesives.

Damage and/or excessive wear resulting from the use of snowmobiles.

Damage caused by excessive and continuous heat and/or water.